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Job Locations US-MA-Beverly
Job Post Information* : Posted Date 2 weeks ago(3/23/2020 4:35 PM)
ON-SITE CALL CENTER REPRESENTATIVE Join the team and grow with us! Become a On-Site Call Center Representative and improve customer experiences. Learn the latest customer service techniques answering incoming calls and providing support to only inbound customers. You will be shared between a set number of projects taking only inbound service request. Some sales will be required but customer service is the main priority.    Full-Time or Part-Time. Inbound Only. Base + Bonuses.   This position is located on-site in our Beverly, MA office. 
Type
Full-Time & Part-Time
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 2 weeks ago(3/23/2020 8:25 AM)
WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS   MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services. There are full-time and part-time positions available for almost any schedule, day, night, seven days a week. In a lot of cases, you can make your own schedule. The positions offer competitive base pay ($10.10 HR to $15.15 HR) commensurate with experience, role, schedule, level, plus benefits for full-time, paid vacation, and variable bonus and contest incentives. All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection    
Type
Hidden (30975)
Schedule
Multiple Schedules Available
Education
High School Diploma/GED
Wage Description
$12.00/hr. - $14.00/hr. * | Wage + Bonus
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 5 months ago(11/14/2019 2:15 PM)
Our growing team needs an experienced Systems Administrator, a collaborative and hands-on technology leader who provides strategic vision and tactical support, maintaining and evolving our integrated IT program. Reporting to the CEO, the IT Director oversees the streamlined operation of the IT department, ensuring it aligns with business objectives. Ideal candidates will plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. Critical to the continued growth and success of the organization, the positon offers an opportunity for additional advancement accross the greater seven location footprint.   
Schedule
Salaried Full-Time Position
Education
Technical Training or Combination of Training and Experience
Wage Description
$45-$65k/yr. Commensurate
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 5 months ago(11/14/2019 2:15 PM)
The Senior IT Technician is an experienced, collaborative and hands-on technology leader who provides strategic vision and tactical support in maintaining and evolving our integrated IT program. Reporting to the CEO, the IT Director will oversee the streamlined operation of the IT department and ensure it aligns with our business objectives. The ideal candidate will plan, coordinate, direct and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. Critical to the continued growth and success of the organization,the positon offers an opportunity for additional advancement accross the greater seven location footprint. 
Schedule
Salaried Full-Time Position
Education
Technical Training or Combination of Training and Experience
Wage Description
$45k - $65k/yr. Commensurate
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 7 months ago(9/9/2019 3:02 PM)
4X10 CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a 4x10 Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries only 4 days a week. Some positions require customer service selling as well as answering questions. We’ll teach you the customer service skill sets you’ll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus.   Full-Time, Customer Service, Base + Bonuses.
Schedule
Flexible Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 7 months ago(9/9/2019 2:38 PM)
4X10 SALES REPRESENTATIVE We’re growing again, so should you! As a 4x10 Sales Representative, you will have the opportunity to make more than our average agent working 4 days a week. These projects are inbound and outbound working between 3 to 10 customer group. You’ll learn the latest sales verbiage and techniques as you improve your skills with every interaction. Customer service is also a big part of our mission but your role will be focused on selling. Must be willing to work hard, have excellent communication, and be highly reliable.   Full-Time, Inbound and Outbound. Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 7 months ago(8/28/2019 12:24 PM)
PART-TIME OUTBOUND SALES AGENT Join a winning team! You will become a Part-Time Outbound Sales Agent on some of our most rewarding programs, making far more than the average agent. Make outbound calls to verified and interested leads in several customer groups. This means NO COLD CALLS! You'll be able to grow in your role as you get better with every interaction. Must be willing to work hard, have excellent communication, and be highly reliable.   Beverly, MA 01905. Part-Time, Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonuses
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 7 months ago(8/28/2019 12:14 PM)
INBOUND LEAD VERIFICATION AGENT Join our team and play an important role! As an Inbound Lead Verification Agent, you will assist our sales team progressing our leads through the sales process. This means you will handle inbound leads between 3-10 programs. You will learn latest customer service and selling methodology as you work your way up in our company. Must be willing to work hard, have excellent communication, and be highly reliable.   Beverly, MA 01905. Inbound. Full-Time or Part-Time. 
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 7 months ago(8/22/2019 8:06 PM)
POWER BI ANALYST Join our growing team and build a career! We need a Power BI Analyst who will help us create and integrate extensive data analytics and reporting. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Must have experience utilizing marketing and CRM software.  
Schedule
Normal Schedule
Education
Bachelors Degree or Equivalent Combination of Education and Experience
Wage Description
Commensurate w/ Experience
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(8/16/2019 5:22 PM)
RENEWAL SALES AGENT Start a career with our team! As a renewal sales agent, you will call customers to renew product and service subscriptions. You’ll become an expert on products and people as you offer the right solutions. Customer service is also a big part of our mission but your role will be focused on selling and upgrading customers. Must be willing to work hard, have excellent communication, and be highly reliable.   Beverly, MA 01915. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(8/16/2019 4:52 PM)
SOCIAL, CHAT, PHONE CARE AGENT Join the team and grow with us! On our newest program, you will use social media, live-chat, and inbound calls to support customers through the ordering process and/or troubleshoot their problems. You will become an expert in multi-channel communication and raising customer satisfaction. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.   Beverly, MA 01915. Part-Time and Full-Time. 
Schedule
Multiple Shifts Available | 8am-6pm (M-F, S)
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(8/5/2019 7:07 AM)
DIRECTOR OF CALL CENTER OPERATIONSThis candidate will serve as a key member of the senior leadership team of a dynamic business unit. The successful candidate will be responsible for day to day operations, management and client relationships. They will also be responsible for day to day interactions and business processes related to the program and developing strategies and work with client leadership. In this role you will have an opportunity to manage a wide variety of inbound and outbound customer service and sales programs on behalf of some of the most recognized brands in the world.   
Schedule
Days, Evenings, and Weekends
Education
Bachelors Degree or Equivalent Combination of Training and Experience
Wage Description
Salary Commensurate + Bonus
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(7/30/2019 1:14 PM)
4X10 CALL CENTER REPRESENTATIVE Start a career and grow with our team! Join us as a 4x10 Call Center Representatives to support the sales process and improve customer experience. You will work on a wide range of programs only 4 days a week. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.    Located in Beverly, MA 01915. Full-Time, Base + Bonuses.  
Schedule
Multiple Schedules Available
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonuses
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 3 months ago(1/16/2020 10:02 AM)
FULL-TIME OUTBOUND SALES AGENT Join a winning team! You will become a Full-Time Outbound Sales Agent on some of our most rewarding programs, making far more than the average agent. Make outbound calls to verified and interested leads in several customer groups. This means NO COLD CALLS! You'll be able to grow in your role as you get better with every interaction. Must be willing to work hard, have excellent communication, and be highly reliable.   Beverly, MA 01915. Full-Time, Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonuses
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(7/29/2019 3:57 PM)
FULL-TIME CUSTOMER CARE AGENT As a Full-Time Customer Care Agent you will answer inbound service requests on serveral client projects. You will have opportunities to earn more fon these programs by upselling during while helping customers. Entry-level candidates will have the opporunity to learn new skillsets and experienced candidates will be able to perfect their skills while growing on our team. Every team member earns a weekly base wage with an attendance and performance bonus.   Beverly, MA 01915. Full-Time. Base + Bonuses.  
Schedule
Flexible Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Wage (CWE)
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(7/29/2019 3:51 PM)
PART-TIME CUSTOMER CARE AGENT Get your foot in the door as a Part-Time Customer Care Agent you will answer inbound service requests on serveral client projects. You will have opportunities to earn more fon these programs by upselling during while helping customers. Entry-level candidates will have the opporunity to learn new skillsets and experienced candidates will be able to perfect their skills while growing on our team. Every team member earns a weekly base wage with an attendance and performance bonus.   Beverly, MA 01915. Part-Time. Base + Bonuses.  
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE)
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 8 months ago(7/23/2019 9:01 AM)
TECH SUPPORT REPRESENTATIVE Use technical expertise to solve customers’ issues, analyzing the pain-point and communicating a solution. Document the support process with technical support software. Overall, provide excellent customer service while improving customer experience.   Technical Support and Customer Service, Full-Time or Part-Time, Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE)
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 9 months ago(7/19/2019 8:48 AM)
SHARED CALL CENTER REPRESENTATIVE Join the team and grow with us! Become a Shared Call Center Representatives and improve customer experiences. Learn the latest customer service techniques answering incoming calls and providing support to only inbound customers. You will be shared between a set number of projects taking only inbound service request. Some sales will be required but customer service is the main priority.    Full-Time or Part-Time. Inbound Only. Base + Bonuses.
Schedule
Day, Evening & Weekend Shifts | M-F, S
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE) + Bonus & Daily Contest
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 9 months ago(7/17/2019 12:45 PM)
BILINGUAL INSIDE SALES PROFESSIONAL Start a sales career or perfect your skills at a growing company! Our team needs Bilingual Telephone Sales Representatives to improve customer satisfaction and increase sales volume. Develop relationships with our partners’ clients as you provide solutions, answering inbound or making outbound calls. As a customer service and selling focused organization, you will be trained on the latest contact center technology and customer experience methodology.    Fluent Spanish and English is required.   Beverly, MA 01915. Sales Professional/Account Manager, Part-Time and Full-Time, Base + Bonuses.  
Schedule
Multiple Schedules Available
Education
High School Diploma/GED
Wage Description
Base (CWE) + Bonus
Job Locations US-MA-Beverly
Job Post Information* : Posted Date 9 months ago(7/17/2019 12:14 PM)
BILINGUAL CALL CENTER PROFESSIONAL Start a career and grow with our growing team! We need Bilingual Contact Center Representatives to support the sales process and improve customer experience. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Professionally represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.    Fluent Spanish and English is required.   Beverly, MA 01915. Customer Service/Account Management, Part-Time and Full-Time, Base + Bonuses.  
Schedule
Multiple Schedules Available
Education
High School Diploma/GED
Wage Description
Base Hourly (CWE)

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