Build your skills or start a sales career with our growing team. This 4X10 position is a unique offering an opportunity to work full-time working only 4 days a week. We need Telephone Account Managers who can improve customer satisfaction and increase sales volume. Develop relationships with our partners’ clients as you provide solutions, answering inbound or making outbound calls. As a customer service and selling focused organization, you are trained on the latest contact center technology and customer experience methodology. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.
Located in Savannah, GA 31405. Flexible Scheduling, Full-Time 4x10.
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
This position offers a 4X10 Shift. On this schedule you will work a full-time (40 hours/week) but will be scheduled for 10 hours, 4 days a week and have 3 days off! For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Reach out to work with our Talent Acquisition Specialists.
Apply sooner rather than later, the best schedules fill quickly.
WHAT DOES AN TELEPHONE ACCOUNT MANAGER DO?
Understand customer needs then provide an effective solution, using state-of-the-art contact center technology and customer service methodology. Become an expert on products/services, technology, and business process, practicing your skillsets with every interaction. As an ambassador to our partners brands, you will represent some of the world’s largest, most recognizable brands. Improve customer satisfaction, interacting with hundreds of customers every week. Your primary responsibility is to develop your abilities and grow with our team.
Telephone Account Managers are responsible for the following tasks:
In addition to becoming an all around asset to our team as a product, technology, and service expert, you will become a brand ambassador, professionally representing one of our many name-brand partners.
WONDER IF YOU HAVE WHAT IT TAKES?
OnBrand24 provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.
Other Telephone Account Manager Qualifications Include:
Entry-level and experienced canddidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At OnBrand24, we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource.
Standard starting compensation includes a base hourly wage commensurate with experience. Yearly reviews and raises are awarded based on tenure and performance, so our employees can make more each year.
PTO, Professional work environment, health insurance and 401K, fun & friendly environment.
OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets.
Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients.
Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client’s brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company.
Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K.
To learn more, visit us on our careers page.
OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.