• BILINGUAL SALES REPRESENTATIVE --- Full-Time & Part-Time

    Job Locations US-GA-Savannah
    Created Date
    11/19/2018
    ID
    2018-2432
    Department
    Telephone Sales Representative (TSR)
    Type
    Part-Time and Full-Time
    Schedule
    Flexible Day, Evening & Weekend Shifts | M-F, S
    Wage Description
    $9.00 - $10.00* | Base + Bonus | Full Benefits
    Education
    High School Diploma/GED
    Reports To
    Supervisor
    Min. Years Experience
    0
  • POSITION OVERVIEW

    Our growing team needs Bilingual Telephone Sales Representatives to improve customer satisfaction and increase sales volume. Develop relationships with our partners’ clients as you provide solutions, answering inbound or making outbound calls. As a customer service and selling focused organization, you will be trained on the latest contact center technology and customer experience methodology. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable. Start a sales career or perfect your skills at a rapidly expanding organization. 

     

    Open Shifts: Mornings, Evenings, and Overnight.

     

    Fluent Spanish and English is required. Located in Savannah, GA 31405.

     

    SCHEDULE

    NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

    Open shifts: Mornings, Evenings, and Overnight. At OnBrand24, we offer a wide range of full-time and part-time scheduling options for qualified candidates. There are multiple shifts and weekly work hour variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you want control of your work life balance, are a busy parent, or a local-student, flexible and customized scheduling is one of the many perks at OnBrand24. Apply sooner rather than later, the best shifts go quick.

     

    POSITION RESPONSIBILITIES

    WHAT DOES A BILINGUAL SALES REPRESENTATIVE DO? 

    Understand Spanish speaking residential and business customer needs then provide an effective solution, using state-of-the-art contact center technology and customer service methodology. Become an expert on products/services, technology, and business process, practicing your skillsets with every interaction. As an ambassador to our partners brands, you will represent some of the world’s largest, most recognizable brands. Improve customer satisfaction, interacting with hundreds of customers every week. 

     

    Our entry-level Bilingual Sales Representatives are responsible for the following tasks:

    • Communicate effective solutions to a variety of customer needs
    • Expand product knowledge, continuously growing skillsets
    • Create and build relationships, representing partners’ interests
    • Improve sales process working with managerial team
    • Manage accounts professionally, utilizing technology/strategy
    • Increase customer satisfaction and drive sales growth

    Your primary responsibility is to develop your abilities and grow with our team.

     

    CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT? 

    OnBrand24 provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role.  Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.  

     

    Other Bilingual Contact Center Representative Qualifications Include:

    • Fluent in both Spanish and English
    • Highly reliable, willing to learn and aquire new skills
    • Enjoy talking to people, helping them resolve their frustrations
    • Motivated by lucrative bonus plans and daily contests
    • Exhibit professional communication and customer service skills
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast paced environment
    • Minimum 18 years of age

    Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

     

    COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At OnBrand24, we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional. Our people are not just employees; they are our business, our most important resource.

     

    Wage

    Standard starting compensation includes a base hourly wage commensurate with experience.  Yearly reviews and raises are awarded based on tenure and performance, so our employees can make more each year.  

     

    Benefits/Office Perks

    PTO, Professional work environment, health insurance and 401K, fun & friendly environment.

     

    ABOUT US

    MASS MARKETS

    Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges.

     

    Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

     

    ABOUT MCI

    MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

     

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